When you submit your highly branded items for authentication, it's essential to understand the response time and how it affects the overall authentication process. In this article, we'll explain the different response times available for authentication orders and how the timer works during the authentication process.
Response Times for Authentication Orders:
Our authentication service offers four different response times to accommodate your needs:
1. 30 minutes: For urgent authentication needs.
2. 2 hours: A quick turnaround for time-sensitive situations.
3. 12 hours: A balanced option that provides a thorough examination within a reasonable time frame.
4. 24 hours: The most comprehensive analysis, allowing our team ample time to examine every aspect of your item.
How the Timer Works:
The response time timer starts as soon as you place your authentication order and submit all the necessary information and photos. If our authentication experts need additional information or put the order on hold for any reason, the timer will stop.
As soon as we receive the additional information or resolve the issue causing the hold, the timer will resume from the moment we received the confirmation. This ensures that the authentication process is as efficient and accurate as possible, while still providing a timely response to your order.
Understanding the response time for authentication orders helps you manage your expectations and choose the appropriate option based on your needs. Our authentication service is committed to providing accurate and reliable results within the chosen response time, ensuring that your highly branded items are thoroughly examined and authenticated. Trust our team of experts and our efficient authentication process to provide you with the peace of mind you deserve.