Here you can take a look at the possible reasons why you might experience login issues:
1. Incorrect email or password: One of the most common reasons for not being able to log in is entering the wrong email address or password. Double-check that you are using the correct email address and password associated with the account.
2. Incorrect login method: Another reason for login issues could be using the wrong login method. Some websites and platforms offer multiple login options, such as signing in with social media accounts (e.g., Facebook, Google) or using an email address and password. Make sure you are using the correct login method that you initially used to create your account.
3. Email wasn't verified: In some cases, you might be required to verify your email address before being able to log in to an account. Check your email inbox, including the spam or promotions folders, for a verification email from the platform. Click the verification link in the email to confirm your email address and complete the account setup process.
If you are still unable to log in after checking these points, it's recommended to contact the Platform's Customer Support Team for further assistance.